Payments Policy

At SELVORI, we aim to make your shopping experience as seamless and secure as possible. Below is a detailed explanation of the payment methods we accept, as well as important information regarding how payments are processed on our website.

1. ACCEPTED PAYMENT METHODS

We offer a variety of secure payment methods to suit your needs:

  • Visa - Pay with your Visa credit or debit card quickly and securely. Visa transactions are encrypted and protected with advanced security measures.
  • Mastercard - You can pay using your Mastercard credit or debit card. Like Visa, all Mastercard payments are protected through secure encryption technology.
  • American Express - We accept American Express cards, offering the same high-level security and fraud protection for your peace of mind.

2. CURRENCY AND TAXES

  • All prices listed on our website are in GBP (£) and include VAT unless otherwise stated.
  • No additional currency conversion fees will be applied if you pay in GBP, but if you are using an international card, your bank or payment provider may apply currency conversion fees or other charges.

3. PAYMENT SECURITY

  • We take your security seriously. All payment methods used on our website are processed using secure, encrypted technologies to protect your personal and financial information.
  • We comply with the Payment Card Industry Data Security Standard (PCI DSS), which ensures that all credit card information is handled in a secure environment.

4. PAYMENT PROCESSING

  • Your payment will be processed immediately upon placing an order.
  • You will receive a confirmation email with your order details and payment receipt once the transaction has been successfully completed.

5. FAILED OR DECLINED PAYMENTS

If your payment is declined or fails to process:

  • Ensure that your payment details are entered correctly and that your card has sufficient funds or credit available.
  • Contact your bank or card issuer to check for any issues with the payment method.
  • If the issue persists, please contact our customer service at support@selvori.com or +44 07442076800 for further assistance.

6. FRAUD PREVENTION

To protect both our customers and our business, we may perform additional verification checks on orders. If any suspicious or fraudulent activity is detected, we reserve the right to cancel the order and refund the payment. We may also request additional information from you to verify your identity before processing your order.

7. PAYMENT ISSUES OR QUERIES

If you experience any issues during the payment process or have any questions about the payment methods we accept, please feel free to contact our support team:

Selvori

Registration number: 92062121
Address: Brahmsstraat 19, 7204NP Zutphen, The Netherlands
Email address: support@selvori.com
Tel: +44 07442076800