Shipping and Delivery Policy
At Selvori.com, we are committed to providing a smooth and efficient shipping experience. Please read our Shipping and delivery Policy for detailed information on how we handle your orders.
1. SHIPPING LOCATIONS
We currently offer shipping only to addresses within the United Kingdom.
2. SHIPPING COSTS
We offer free shipping on all orders, regardless of the order size or value.
3. ORDER PROCESSING TIME
- Orders placed before 5:00 PM Greenwich Mean Time (London time) on a business day will be processed the same day.
- Orders placed after 5:00 PM Greenwich Mean Time (London time) or on weekends and public holidays will be processed the next business day.
- The processing time for orders is typically 0-1 business days.
4. DELIVERY TIME
Our standard delivery time is 2-3 business days after your order has been processed.
Delivery times are estimates and may vary slightly depending on external factors such as the shipping carrier or weather conditions. While we strive to ensure prompt delivery, we cannot guarantee exact delivery dates.
5. DELIVERY METHOD
Your order will be delivered by a reliable carrier service, such as DHL, UPS, or FedEx. We carefully select the most efficient shipping method to ensure your package arrives on time.
6. ORDER TRACKING
Once your order has been dispatched, you will receive a confirmation email containing tracking information. You can use this information to monitor the progress of your delivery.
7. DELIVERY ISSUES
If there is an issue with your delivery, such as a delay or if you have not received your order within the expected timeframe, please contact us at support@selvori.com, or reach us by phone at +44 07442076800 and we will assist you in resolving the issue as quickly as possible.
8. INCORRECT ADDRESS
Please ensure that all shipping details provided at checkout are accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an incorrect address is provided, and the package is returned to us, we will contact you to arrange reshipment to the correct address. Additional shipping fees may apply in this case.
9. DAMAGED OR LOST PACKAGES
In the unlikely event that your package arrives damaged or is lost during transit, please contact us immediately at support@selvori.com or by phone at +44 07442076800
— we will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
10. CONTACT INFORMATION
If you have any questions regarding our Shipping and Delivery Policy, please do not hesitate to contact us:
Selvori
Registration number: 92062121
Address: Brahmsstraat 19, 7204NP Zutphen, The Netherlands
Email address: support@selvori.com
Tel: +44 07442076800